Tips

Podango

About a year ago, as an experiment,  I uploaded some audio onto Podango, the podcasting start-up.  Today I received an email saying that sadly, their future is in doubt:

Our ability to continue operations past the end of this year (2008) is in question. We do not want any of you, or any of your shows to be negatively affected by this uncertainty and so we are encouraging you to begin taking all necessary steps to secure your data or begin moving to another hosting provider.

The truth is that podcasting isn’t profitable enough to support more than one or two major service companies. As far as we are concerned, Libsyn is the only game in town. They offer unlimited bandwidth and cost-effective hosting for audio and video based on the amount you upload and store every month - and they make a profit out of it. Through their parent company, Wizzard Media, they arrange sponsorship deals for podcasts. Wizzard is listed on the Nasdaq, and Libsyn seems to be a rare instance of a company that hasn’t lost its user-friendly start-up ethos after selling up to a bigger company.

Unfortunately, not many other podcasting service companies are going to survive the downturn.

Content Tips

KYOTO, JAPAN - FEBRUARY 9: Ichimame, an 19-yea...

Image by Getty Images via Daylife

Content is the life blood of your site.  Nothing else really matters.  Get the content right, an visitors will come to you, you will get known, and you will succeed.

  1. Write for your visitors - not promotion for yourself.   Yes, be clear about what you can do for people.  No - don’t go on about it.  Publish useful, interesting, and entertaining content for your users.
  2. Never, never write marketing spiel on the web.  Visitors are ruthless and will swiftly move on.
  3. If you are a newsy site - publish often, add your own take, invite comment.
  4. If you are more or a timeless site, think in terms of building a resource - like a section of a library - people will come to you for what… Poems? Recipes? Fashion-tips?  Stock-Picking?  Medical Advice?  Pictures of Pedigree Poodles?  Build up your resource over time.
  5. Divide your content into no more than 6 main categories - And then start making sub-categories under them.  This should keep you on-topic.
  6. Break up your thoughts into lists and short paragraphs.  People scan web pages, and are put off by solid blocks of text.
  7. Don’t copy and paste from other sites.  There’s no point.  You will never outrank the original for more than a day or so - and then you will be tagged as rubbish by the search engines and by users.
  8. Be friendly and informal, and always courteous even when you disagree with somebody.  The web is about making friends.
  9. Write as if you were talking to a friend - this helps bring out your personality.
  10. Work in bits of your life to help you find your own voice. You don’t have to lay your soul bare, but you can give a little bit of yourself away.
Reblog this post [with Zemanta]

Social Networking Tips

Social Networking is a powerful way to build up your contacts to help you in your professional or personal life, and to get your site known.   Here are our top tips for social networking.

  1. Write a blog and post regularly -  blogs are the most personal social network tool.
  2. Go to meet-ups of like-minded people in your area.  Take lots of business cards.  Blog about them before, during and afterwards.  Research events at upcoming.
  3. Link to relevant sites, especially blogs, from your posts.  The owners will notice you.
  4. Take part in online conversations - comment on sites - pick up the debate on your own site.
  5. Set up a Flickr account for your pictures - and join relevant groups on Flickr - and befriend like-minded people on Flikr.
  6. Work at social networking sites and services such as Facebook, Twitter, Friendster.
    Organise or help organise an event or regular meet-up for people in your industry - for example, Geek Dinners here in London.   As the organiser everyone will get to know you.
  7. Use Google Reader to follow what your network is up to.

Make Your Site Visible To Search Engines

It’s amazing how many sites just aren’t visible to search engines. view the site without pictures, and there is nothing there. Here are our tips for making your site visible to search engines

  1. Avoid putting any text into pictures or flash (apart from masthead).
  2. Meta Tags. There are only two meta-tags that matter: Title and Description. These appear in Google search results:
    Search result uses title and description

    Search result uses title and description

    • Your pages should have a descriptive title. So if your name is Joe Blogs you might want to add a few words describing what you do. If where you are located matters, add that too: “Joe Blogs: Paddington’s Pain-Free Dentist”.
    • Google can scan your text to generate its own description for each page: if you write one yourself, keep it under 25 words.
  3. Avoid URLs that are made of numbers and symbols. Try to get a URL for your site that contains one or two key words (eg http://Quickindiancooking.com.
  4. Submit a sitemap to Google and to other search engines. WordPress has a plugin that can do this for you.
  5. Once you have submitted a sitemap, sign up for Google Webmaster tools - this will give you more information about how Google sees your site.
  6. Never copy content from other sites such as Wikipedia - your content must be unique or Google will consign you to the Outer Hebrides.
  7. Use Google Analytics to analyze your traffic and where it is coming from.
  8. Avoid duplicate content on your own pages (and similar e titles for pages).
  9. Use good headlines
  10. Keep your site well structured - search engines like good structure.
  11. Link to your most important content from the home page
  12. Keep your most important content at a high level in the structure - not three levels down.
  13. Don’t fill up your site with affiliate marketing
  14. Never hide any text on your page.
  15. Write alternative text (alt text) for images.
  16. Link out to top quality and highly relevant sites. Never exchange links spammy sites and be very wary of anyone who approaches you with a link swapping idea.
  17. Submit your site to high quality directories such as http://www.dmoz.org/about.html
  18. Ultimately what will drive you up Google are high quality sites that link to you - and that will depend very much on your content and your social networking skills.
  19. Have patience - Google takes its time to rate you.

Further Reading

Google Webmaster Guidlines
SEO Book - by Search Guru Aaron Wall
Search Engine Journal

User Friendly Sites

Don’t we all both Love and Hate the internet?   A website can be a place  that entertains and enlightens you - or it can turn your hair gray with frustration.   Here are some of our tips for use-friendly sites.

  1. Get Straight to the point - Avoid splash home pages that are meant to impress, go directly to content.
  2. The masthead should have a tag-line of  about half a dozen words that says instantly what your site is all about.
  3. Important information should be in the top part of the page so it’s in view even if user’s window is not enlarged
  4. Fewer words are better - and information should be broken up into short paragraphs and bullet points.
  5. Each page should have a title so it’s easy to know where you are on the site
  6. Main Navigation should highlight which page / section you are in
  7. There should be contact and about pages - so visitors know who you are and how to find you
  8. You should be able to find home from any page
  9. Keep main navigation consistent through the site - don’t go changing it on different pages
  10. Keep the search box prominently up at the top
  11. Larger sites sites should have archives

More Reading

Jacob Nielson

Don’t Make Me Think - A common Sense Approach to Web Usability by Steve Krug

Feedburner Not What it Was

The conclusive proof - for me - that Feedburner’s customer service has gone downhill since it joined the Google behemoth in May 2007.

When Feedburner (which does everything for your RSS feed) was still independent, I could post a question on its support formum and receive an answer within half an hour. Even if it was only : “we’re on the case” it gave you the feeling of a great company that cared about its users. The real answer would follow swiftly.

I have a problem that’s bugging the hell out of me. 24 hours after posting the question:

Zilch.

Mallika’s New Look

I’ve spent the weekend coding up a new theme for Mallika’s Quick Indian Cooking blog.   It was a bit of a team effort.  Mallika and her photographer husband Andy mocked up how they wanted it to look.  I did the CSS and put it all into WordPress (using the ultra flexible Sandbox theme as a base).

It has a bit of a web-magazine look about it - with a slick YouTube video in the sidebar,  and post highlights using custom fields. 

I have a few things on the to-do list left - such as a different sidebar for inside pages and a better archive page.   But overall,  I think it’s a nice new look for Mallika’s blog - and I have a feeling that she is going places with her Quick Indian Cooking.

Be A Useful Rescource To Get To the Top

There is a lot of talk about search engine marketing these days - and that really means getting to the top of Google. It’s a big topic - sometimes divided into two camps - White Hat and Black Hat. The goodies, who wear white hats, sleep with Google’s Wemastmaster Guidelines under their pillows. The baddies in black hats lie at wake at night thinking up ways to out-fox the search engines.

Here’s my firm belief - - and I suppose that it puts me in the goodie camp. It’s my rule of internet.

Most of the sites that come top in searches are are a resource of some kind.

The most visited page on Storynory is the archive. That’s because it is a repository of children’s stories. In other words, it’s a resource. Our most successful blog client - Quick Indian Cooking - is a resource of recipes. (I hope to bring you developments on the home cooking front in the New Year. )

The Wikipedia is huge because it is valuable mine of information. Other Wikis do well, because they cover their niches and serve as information centres for particular groups Some of the most popular podcasts are language courses.

Traditionally blogs present you with their most recent posts. This fine if they are very topical, and publish often. But I detect a shift out there that tries to put more value on the usefulness of the archive.

My prediction for 2008 is that more and more blogs - and later podcasts - will relaunch themselves in a better organised format that makes it easier to mine for information. Currently there are a number of magazine designs out there that are attempting to do this.

The elements of a blog-resource include:

  1. Longer posts with more educational content
  2. Series of posts on a particular topic - that build up into a step-by step tutorial.
  3. A Semi-Static Front page that highlights important categories and best read posts.
  4. A really well organised archive that is broken down into categories.
  5. Feature pages that highlight certain topics and posts
  6. Category Pages that have their own design and sidebar links relevant to that category
  7. Posts with “If you found this intersting, you may also like….” in the footer

I would be interested in any more ideas for improved organisation, as this is what I’m thinking about most at the moment. You might even see blog relations re-organised along those lines….

How to make a nest in your niche

I was just reading Search Engine Journal on how to make it in the SEO community. I don’t particularly have any ambition here - I just want to optimize my own little corner of the internet. But I do think the tips are very useful for making it in any niche, and therefore building up your professional reputation and your blog at the same time. The two go hand in hand, of course.

I’ll pick out one quote and some headlines: You can read the original here.

Remember that kid you always used to make fun of in class for asking way too many questions and for sucking up to the teacher for that high grade? That’s what you need to do with the gods of (your niche)…Get out there and suck up to the influencers.

(Well I think that’s why I haven’t made it yet !)

Other tips, slightly adapted to make them more generally applicable

  • Overpower the Forums and Make Friends
  • Dominate your competitors by becoming the Go-to-Guy for ONE Niche
  • Get published
  • Create Your Central Site / Blog and just BUILD
  • Make friends with your rivals
  • Build up High Value Links to your site (by having good content to link to)
  • Create Formulas and Simplified Ideas (of your complicated hard to understand subject)
  • Start Your Experimentations (original research)
  • Passion and Obsession - Go With It

To these excellent tips I would add:

  • Meet people in real life. Go to all the networking events. Press the flesh. Hand out cards. Speak at conferences.

Suped-up cache

My first impressions of WP-Super-Cache are that it’s really worth taking the time to install if you are using WordPress. I’ve got it going on Storynory.com and the pages are loading like lightening. Apparently the excellent WP Cache was still using PHP resources, where the suped-up version is creating HTML pages which load fast and are lighter on the server.

I should install it here too….  I know that I neglect Blog Relations, but it’s benefiting indirectly as it’s on a shared server with Storynory. One day soon I’m going to start devoting time to BR here, but at the moment running Storynory and keeping up with my nanny duties for our small son is all that I can manage.

Podcamp UK

podcamp uk I always knew that Birmingham was a nice place, but I was a bit dubious about spending an entire weekend there. I suppose it was just natural laziness. As it happens, I’m really glad that I did attend the first Podcamp UK It was superbly organized, in a very low key way, by John Buckley and others, and the venue was great.

There were to many good things to recount them all (and I’ve written the teachers who were there elsewhere). However, I think that two unconference sessions that worked very well were conducted by Alex Bellinger of Smallbizpod and Chris Vallance of Radio 5’s pods and blogs. They said relatively little and got the rest of the room to contribute as much as possible.

Alex’s session on ways to make money out of podcasting produced a variety of ideas - selling additional materials for an educational podcast, licensing content to third parties to be re-branded and re-used elsewhere, merchandise, and of course sponsorship. It seems to me that right now the UK podcasts with sponsors all cover business one way or another, even if their audiences aren’t necessary that vast.

Podcasters here are selling sponsorship and the basis of how targeted and influential their niche audience is - rather than on numbers of downloads. This is surely valid, but I think it’s going to take a while before a wider group of advertisers is convinced enough to stump up cash.

Chris’s session was really an audio workshop - he very modestly said that he’s learned a lot from podcaster and tries to implement what he’s picked up in Radio 5 broadcasts - a kind of natural, authentic, but maybe a bit rough round the edges feel. But above all, he was stressing a sensitivity to natural sounds.

It’s true, as Chris said, that a professional radio person can feel the weight of the corporation bearing down saying “conform”. But I also think it’s true that there are innovative radio producers and innovative podcasters. It takes all sorts.

When I was a producer the World Service, my presenter Roger White and I used to do a weekly business program with the stodgy name “Global Business”.  The name gives an idea of how the managers who set it up envisaged it turning out - long boring interviews with CEOs of Multinationals, Economists, and  Management Consultants.    We just ignored the hint.

We did all sorts of stuff which I think podcasters do now - including a panel of listeners from all over the world who took part by phone, packages mixed pretty much on location, me fluffing my words in my slots, and Roger taking the piss out of me.  We had a sig tune which at the time was considered very out of fashion. The tone was very informal. I also used all the freelance reporters that other programmes considered to be amateurish, but who I thought were creative, individual, and had real talent.

The powers-that-be didn’t quite know what to do with it - it broke all the rules but they couldn’t deny that it was entertaining. So they just cut and cut its budget, until eventually the department surrendered it to rival part of the BBC - and it became the sister programme of Radio 4’s In Business, which is of course very, very slick - and I would say formulaic. In Business has a much greater reputation than Global Business did - but I honestly believe that our programme was a lot more authentic.

Well I’ve digressed from podcamp, but sometimes you just have to let your thoughts wonder. That’s what a blog is for.

Just time to say that I really enjoyed talking to Neville Hobson, who is a true gentleman of the internet, and a great podcaster. I take my hat off to all the innovative things that he does with Shel on For Immediate Release. I did confirm that Neville’s a smoker, and I’m convinced that the dreaded weed does help cultivate a great broadcasting voice. Mind you, after all the free beers at the bar (thanks to the sponsors), my voice on Sunday morning had a certain gravel that it usually lacks.